Get virtual “walk-in” care with Riverside Primary Care On Demand
Our Primary Care On Demand virtual clinic is available when you need “walk-in” care from the privacy of your computer, tablet or mobile device. No appointment necessary!
Simply join the queue for the next available provider, or schedule an appointment for a time that works for you. You’ll connect one-on-one with a Riverside primary care provider for a live, real-time video visit.
How to start a Primary Care On Demand visit:
- Log in to MyChart (via the app or a desktop computer).
- In the main menu, under “Find Care,” click “On Demand Video Visit.”
OR - Call your provider or call 757-534-5352.
Connect with your provider through a Video Visit Appointment
Many Riverside Medical Group providers offer current patients the convenient option of being seen virtually when possible. Video Visit appointments are scheduled ahead of time, directly with your physician or advanced practice provider. This real-time visit is a private and secure way to review lab work, treat recurrent issues, discuss new concerns and much more.
Not sure whether you need to be seen in person or online? A nurse or scheduler can help you determine the best setting of care to address your need.
How to make a Video Visit appointment with your provider:
- Call your provider’s office or call 757-534-5352.
OR
- Log in to MyChart (via the app or a desktop computer).
- In the main menu, under “Find Care,” click “Schedule an Appointment” and find your provider. Or, message your provider’s office.
Get step-by-step Video Visit appointment instructions for mobile and desktop.
Address symptoms and questions with an E-Visit
Have a medical question that doesn’t require an appointment? An E-Visit, or an online exchange of medical information between you and your primary care provider, may be all that is needed. For certain common conditions, an E-Visit can replace an office visit, which means you won't need to wait for an appointment or leave the comfort of your home.
E-Visits should only be used for non-urgent medical conditions, as it may take up to two days to receive a response from your care team.
How to start an E-Visit with your PCP:
- Log in to MyChart (via the app or a desktop computer).
- In the main menu, under “Find Care,” click “E-Visit.”
Communicate with your doctor
Get answers to your medical questions from the comfort of your own home. You can also read open notes that your Riverside Medical Group providers transcribe about your visits, making you truly a partner in your health care.
Request prescription refills
Send a renewal request when you are out of refills for your medication.
Access your test results
No more waiting for a phone call or letter. View your results and your doctor's comments within days. MyChart keeps you on schedule with important screenings and preventative tests.
Schedule your appointments online
Schedule your next appointment or view details of your upcoming appointments. Using the convenient eCheck-In process makes it even easier when your appointment day arrives, whether in person or via Video Visit.
See care estimates, view bills and pay online
See care estimates for common services and procedures in advance. Enjoy the convenience of viewing and paying your Riverside bill online. And we are there for you with payment plans and options to support you when you encounter financial struggles.
Follow your loved one's health.
Help your child or parent stay healthy and manage doctor appointments through a caregiver or proxy account.
Set up your MyChart account - it's easy!
There are only a few steps you need to take to set up your MyChart account. Get started by watching the video or visiting our MyChart login page.
Next: Click here to learn how to set up the multi-factor authentication.